English Reference Translation
Important Notice (Reference Translation Only)
This English version of the information provided pursuant to the Act on Specified Commercial Transactions is for reference only.
In the event of any discrepancy between this English version and the original Japanese version, the Japanese version shall prevail.
Full English Translation
| Seller (Company Name) | Peer-to Inc. |
| Address | Marunouchi Trust Tower Main Building 20F, 1-8-3 Marunouchi, Chiyoda-ku, Tokyo 100-0005, Japan |
| Telephone Number | STAYNAVI Support Center Business hours: 10:00–17:00 (weekdays) TEL: 050-2017-3999 |
| E-mail Address | support_al@peerto.jp |
| Person Responsible for Sales | Masashi Sugita, President & CEO |
| Websites | https://peerto.jp/service/arigatoloop/ https://staynavi.direct/ Other websites managed and operated by Peerto Inc. |
| Sales Price / Shipping | Please check the respective product/service page on our website (the “Product Page”). |
| Payment Method | Online immediate credit card settlement. |
| Payment Due Date | Due upon online authorization (immediate credit card settlement). |
| Timing of Delivery of Goods/Services | Please check the Product Page. |
| Returns / Exchanges / Cancellations | Cancellations after a support contract or purchase has been confirmed are not accepted. Refunds are not available except in cases attributable to us (e.g., system malfunctions). |
| Operating Environment | We recommend using the latest versions of Microsoft Edge, Google Chrome, Mozilla Firefox, or Safari. |
Fees Other Than the Price of Goods/Services
- Users (individuals or organizations that provide support to beneficiaries):
Communication charges incurred for using our websites. - Beneficiaries (corporations or organizations that manage/operate accommodations, restaurants, or tourism-related businesses, or individuals engaged in such organizations’ operations):
Communication charges incurred for using our websites, and the following fees:- Platform Fee: 10% of the Support Funds paid by users under a support contract.
- Payment Processing Fee: 3.6% of the support amount (credit card charge) plus consumption tax. For card brands other than Visa/Mastercard, tax is also imposed on the processing fee itself.
- Tax Matters: Users and beneficiaries shall handle all tax procedures related to support at their own responsibility; the Company bears no responsibility in connection therewith.